The $0.00 issue is something that is a bug in Shopify's code in POS. We identified this to them and they have it in their queue to fix, however, we can't push it any further and just have to wait for them to make this fix. Once this issue is resolved we will update the app accordingly.
Why can’t I apply discounts in the draft order?
Discounts are not currently supported in POS. If a discount is added, it will simply revert to the full price. This is something that needs to be fixed on Shopify’s end and they have been made aware of the issue. We have requested these items be fixed and await Shopify to make changes. Once they do, we will be sure to add this to the app and provide the support for these options.
Are notes supported in DOPOS?
Unfortunately, notes are not supported. They are not pushed over to the cart. They simply vanish. This is something that needs to be fixed on Shopify’s end and they have been made aware of the issue. We have requested these items be fixed and await Shopify to make changes. Once they do, we will be sure to add this to the app and provide the support for these options.
Can DOPOS be used for a tab type system at an event?
It is possible but requires a little bit of coordination to make it work. At this point, you would be able to save a draft, pull it up later, add to it and then save it again. During that second save, you would then need to delete the first draft for that customer. The nice thing is that drafts are in order in terms of number and there is no limit to the drafts you can have open or create.
Can I add a draft order to a current sale on Android?
If you are using android, you first have to add a product to the cart to then be able to access the cart and then click the three dots in the top right. It's not a great user experience, and it will change in the new POS released later this year, but for the time being it is how to get into the app on Android and iOS mobile.
Can I use DOPOS to handle partial payments and deposits?
Unfortunately, processing partial payments is very difficult in Shopify as there isn't really a way to handle it. We have had similar questions in the past and unfortunately our app is not set up for this and there isn't anything else we know of that can handle this.